Shipping policy
All of our products are custom-made just for you. Every item is printed on demand with care — made specifically for your order, not sitting in a warehouse.
⏱ Processing & Shipping Time
The total time to receive your order includes both processing and shipping. Please refer to the table below for estimated timelines:
| Product | Processing Time | Shipping Time (US) |
|---|---|---|
| T-Shirt |
[1–3 business days] | [3–7 business days] |
| Satin Pajama Set | [3–5 business days] | [5–7 business days] |
| Zip Tote Bag | [3–5 business days] | [5–7 business days] |
| Badge Reel | [1–3 business days] | [3–5 business days] |
Delivery estimates are not guaranteed and may be affected by carrier delays or weather events outside our control.
💰 Shipping Fee & Free Shipping
Shipping fees are calculated at checkout based on your order.
- FREE standard shipping on orders over $79
📦 Order Tracking
Once your order ships, we will email you a tracking number so you can follow your order to your doorstep. Tracking updates may take 24–48 hours to appear after dispatch.
🛠 Damaged or Lost Orders
If your order arrives damaged, defective, or appears to be lost, please contact us at support@nursehype.com within 7 days of the estimated delivery date. We'll be happy to assist you with a replacement or resolution.
📬 Incorrect Address
Please double-check your delivery address before placing your order. We are not responsible for orders delayed, lost, or returned due to incorrect or incomplete shipping information.
📅 Additional Notes
- Orders are processed daily except on the following US federal holidays: New Year's Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.
- We ship within the United States only — all 50 states, Washington DC, US Territories, APO/FPO/DPO military addresses, and PO Boxes.
- We do not offer international shipping at this time.
If you have any questions, feel free to reach out to us at support@nursehype.com. We're always happy to help!
Thank you for choosing NurseHype 💚 Wear Your Calling.